Mail management is a crucial process for public sector organizations: the majority of the documents starting the administrative proceedings are represented by incoming or outgoing email, which transit through the institutional protocol.
Sinthesi allows the complete management of the correspondence regardless the reception/sending channel (CEM, traditional email, mailing services, paper, certified copy, etc.).
Sinthesi governs this crucial Institution operation process, safely and efficiently, and provides a set of tools to support users in the management and sharing of archived correspondence.
- Sinthesi is a Siav Best Practice available with the Reuse formula.
- Info: AGID site for Reuse
Sinthesi integrates a functional architecture aiming at the management of the correspondence documents, obtaining approvals and related administrative proceedings processes.
A large set of features was built on it specifically aimed at the specific management of correspondence and at making the system comply with current regulations. The system has a number of features “ready to use” that allow you to significantly reduce the activities and the deadlines for putting them into operation compared with the same type of market platforms.
Sinthesi is the ideal technological platform through which the Organization can take the ambitious goal of dematerialization and digital management. Sinthesi is integrated with all the technological components necessary to enable the complete dematerialization of proceedings and documents in general: the protocol, the digital signature, e-mail and CEM, the digital preservation.
Incoming correspondence
Through this functionality, the system allows you to automate the receipt and the correspondence distribution within the Organization. The received correspondence is handled by the system with a process that allows the fully automatical logging and document assignment.
Outgoing correspondence
For the departing correspondence the system manages the necessary activities for preparing and sending documents through special automatic activities.
Integration with Word, PDF creation, digital signature, approvals or collaborative procedures, automatic logging, CEM sending and mass mailing are some of the features to enrich the application.