Digital transformation consulting

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Overview
Documental processes consulting
Custom projects

Overview

Digital transformation is not just a technological matter. It is a journey that involves processes, regulations, people, and systems and it requires specialized expertise to be managed effectively and sustainably.

Siav’s consulting services are built on more than thirty years of experience in document management and are offered as a high-value, standalone service. We support public sector organizations and private companies throughout the entire document lifecycle: from regulatory compliance to archival design, from project implementation to ongoing support. Our integrated approach combines regulatory, archival, organizational, and technological expertise to turn document management into a true enabler of digital transformation.

Documental processes consulting

Compliance and Regulatory Consulting

Siav provides specialized regulatory consulting services to support organizations in correctly applying rules throughout the entire lifecycle of electronic documents.

We translate regulatory principles into concrete operational choices, aligned with each client’s organizational and technological context in both the public and private sectors.

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- Assessment of compliance of existing document processes
- Consulting on the creation, management, and preservation of electronic documents
- Support in defining roles and responsibilities
- Document audits and regulatory assessments
- Training and advisory support on regulatory topics
- Support in aligning with national and international digital governance regulations (including AgID Guidelines and the Italian Digital Administration Code – CAD)

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Archival Consulting

We combine traditional archival expertise with in-depth knowledge of digital environments to design coherent, reliable, and certifiable document systems and processes for you.

We support clients in projects involving high archival complexity. Each project is tailored to the specific context, in compliance with archival principles and applicable regulations.

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- Personnel files management
- Digital medical records
- Hybrid archives management (paper + digital)
- Recovery and enhancement of historical archives

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Custom projects

Projects and Delivery

From the initial analysis phase to go-live, we guide public sector organizations and companies in delivering document management projects that generate tangible results, reduce complexity, and create long-term value.

Our methodology, specialized expertise and end-to-end vision minimize project risks, enhances the quality of the final outcome, and ensures a measurable return on investment, even in complex and highly regulated environments.

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The Project Journey

1. Context analysis and solution design
2. Platform configuration and customization to the real operating environment: templates, workflows, and system configurations
3. Integration with enterprise systems and third-party applications: ERP, CRM, HR systems, vertical applications, certified electronic mail systems (e.g., PEC in Italy)...
4. Functional testing and go-live: operational launch support, user training, and on-the-job assistance
5. Continuous evolution: the project is managed and continuously developed over time

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Support and Customer Success

Siav provides Support and Customer Success services to assist clients over time, ensuring stability, continuous updates, and the ongoing evolution of document management solutions — even in complex and highly regulated environments.

This is support that goes beyond technical assistance, becoming a continuous point of reference grounded in contextual knowledge and strategic guidance throughout the entire lifecycle of the solution.

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- Qualified technical and functional assistance, with direct product expertise and in-depth knowledge of each client’s operational context.
- Corrective and evolutionary maintenance: targeted interventions to resolve issues and to guide the evolution of solutions in response to new operational requirements.
- Application maintenance that ensures stability, control, and quality over time, reducing operational risk.
- Technological and regulatory updates to ensure security and compliance.
- Long-term guidance to extend, optimize, and adapt document management solutions to new processes, increased volumes, or evolving organizational scenarios.

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