Qualified Siav personnel use this type of service to quickly access a customer's system without needing an OnSite visit. This is the main and preferred technological solution for the provision of customer support.
If the customer has not enabled a remote access system, the Netviewer system supplied by Siav is used. This application, one of the best on the market, gives access to any PC or server that has an Internet connection, in a seamless and secure way. Every session is protected by an activation code that expires when the session is closed and is compatible with all the firewall systems on the market.
For more information: www.netviewer.it
Support
Siav Technical Support
The Service is available Monday to Friday
from 9:00 a.m. until 1:00 p.m. and
2:00 p.m. until 6:00 p.m.
